Registration & Cancellation Policy
Registration
- Class registration must take place through the online portal. Student information including name, email, phone, and mailing address is required for registration.
- Full payment is required to complete registration. PST and GST will be charged on all classes and workshops.
- E-transfers can be sent to info@rendrstudio.ca. Your e-transfer payment is required to complete your registration in the class.
- Registrations can be made on behalf of others if their full contact information is provided. Registrations can be transferred to other students if the request is made by email prior to the start of the class or workshop.
- A wait list will be kept for sold out classes. If a space becomes available, you will receive email notification that you can register for the class. You will then have 24hrs to complete your registration before the space is offered to the next individual on the wait list. To add yourself to the wait list please contact the studio and ask to be added.
Cancellation Policy
- Should you have to cancel your registration, a full refund (less a $20 administrative fee) will be made if your request is received 14 days prior to the first class. If you cancel closer than 14 days prior, no refund will be made. Tuition may be credited towards a future class if cancellation is made at least 7 days prior, providing availability.
- No refunds or credits will be given for cancellations received within 7 days of the class or workshop. A credit towards a future class will only be given if the space can be filled by an individual on the wait list.
- Private lessons must be paid in full in advance. 48 hours’ notice is required for cancellations or rescheduling. As this time has been set aside for you, refunds will not be given for private lessons cancelled with less than 2 days’ notice.
- Due to a limited class schedule, make-ups or credits for missed classes cannot be accommodated at this time.
- Rendr Studio reserves the right to cancel class dates. Full refunds will be given for cancelled classes and workshops.
- If a course, workshop, or portion of needs to be rescheduled due to illness or unforeseen circumstances, Rendr Studio will reschedule the class at a suitable date and time.
- I strive for all students to be happy with their class and workshop experiences. If you are dissatisfied with your class, please contact me and we will find a way to make it right.
Discounts
- Students receive a 10% discount on art supplies from Art Placement . Simply indicate that you are a student at Rendr Studio at time of purchase.
Other Classes
Customized classes can be scheduled for your own group of 5 or more students.
Private lessons are available upon request. Contact us for further information. Pricing for private lessons is $50/hr on weekdays and $80/hr on weekends. In person lessons take place at Rendr Studio. If you prefer for Jennifer to come to your home or other venue, additional fees for travel will apply. This can be accommodated at the discretion of the studio. Online private lessons take place through Zoom and are scheduled at a 1 hr minimum. Full payment for all private lessons is due at the time of booking.